MANAGED SERVICE PROVIDERS | CALL CENTER | BENEFITS OF OUTBOUND IVR BY INDUSTRY | http://www.managedserviceproviders.biz/2010/03/call-center-benefits-of-outbound-ivr-by-industry/ A MAGAZINE FOR MANAGED SERVICES Sat, 04 Sep 2010 04:32:33 +0000 hourly 1 http://wordpress.org/?v=3.0 MANAGED SERVICE PROVIDERS | CALL CENTER | BENEFITS OF OUTBOUND IVR BY INDUSTRY | http://www.managedserviceproviders.biz/2010/03/call-center-benefits-of-outbound-ivr-by-industry/comment-page-1/#comment-190 Jennifer Thu, 17 Jun 2010 12:54:36 +0000 http://www.managedserviceproviders.biz/?p=4230#comment-190 Darren, this is another comment on one of your posts..not sure if you saw this one yet but you should probably respond with at least a thank you....or something. Darren, this is another comment on one of your posts..not sure if you saw this one yet but you should probably respond with at least a thank you….or something.

]]> MANAGED SERVICE PROVIDERS | CALL CENTER | BENEFITS OF OUTBOUND IVR BY INDUSTRY | http://www.managedserviceproviders.biz/2010/03/call-center-benefits-of-outbound-ivr-by-industry/comment-page-1/#comment-161 Jennifer Thu, 17 Jun 2010 06:54:36 +0000 http://www.managedserviceproviders.biz/?p=4230#comment-161 Darren, this is another comment on one of your posts..not sure if you saw this one yet but you should probably respond with at least a thank you....or something. Darren, this is another comment on one of your posts..not sure if you saw this one yet but you should probably respond with at least a thank you….or something.

]]> MANAGED SERVICE PROVIDERS | CALL CENTER | BENEFITS OF OUTBOUND IVR BY INDUSTRY | http://www.managedserviceproviders.biz/2010/03/call-center-benefits-of-outbound-ivr-by-industry/comment-page-1/#comment-159 peter747 Thu, 10 Jun 2010 10:48:23 +0000 http://www.managedserviceproviders.biz/?p=4230#comment-159 i believe that for an <a href="http://ebcallcenter.com/outbound_call_center.php" rel="nofollow">outbound call center</a>, IVR system is a beneficial tool for such campaigns like appointment reminders... wow... great post... very informative and eye opening... i believe that for an outbound call center, IVR system is a beneficial tool for such campaigns like appointment reminders… wow… great post… very informative and eye opening…

]]> MANAGED SERVICE PROVIDERS | CALL CENTER | BENEFITS OF OUTBOUND IVR BY INDUSTRY | http://www.managedserviceproviders.biz/2010/03/call-center-benefits-of-outbound-ivr-by-industry/comment-page-1/#comment-156 Sarah_Brown Wed, 26 May 2010 00:21:47 +0000 http://www.managedserviceproviders.biz/?p=4230#comment-156 The benefits that Darren mentioned in this article are really realistic. Many service providers, in fact, need this outbound integrated voice response that serves as an automated appointment reminder calls so that they will not forget important and immediate service appointments with clients. With companies availing this kind of service <a href="http:///zdhsales.com/Cold-Calling-Done-Right.html" rel="nofollow">b2b telemarketing companies</a><br>provide, slim are the chances that they will lose a client because of unintended neglect. The benefits that Darren mentioned in this article are really realistic. Many service providers, in fact, need this outbound integrated voice response that serves as an automated appointment reminder calls so that they will not forget important and immediate service appointments with clients. With companies availing this kind of service b2b telemarketing companies
provide, slim are the chances that they will lose a client because of unintended neglect.

]]> MANAGED SERVICE PROVIDERS | CALL CENTER | BENEFITS OF OUTBOUND IVR BY INDUSTRY | http://www.managedserviceproviders.biz/2010/03/call-center-benefits-of-outbound-ivr-by-industry/comment-page-1/#comment-136 Alan Chenkin Wed, 24 Mar 2010 11:44:21 +0000 http://www.managedserviceproviders.biz/?p=4230#comment-136 Darren - Oustanding! outbound IVR is a key component in the cutomer service model. This brings the promise of modern automation a user-friendly interface.<br>Progressive companies that deploy these solutions leave their competition in the dust.<br>Well Done! Darren – Oustanding! outbound IVR is a key component in the cutomer service model. This brings the promise of modern automation a user-friendly interface.
Progressive companies that deploy these solutions leave their competition in the dust.
Well Done!

]]> MANAGED SERVICE PROVIDERS | CALL CENTER | BENEFITS OF OUTBOUND IVR BY INDUSTRY | http://www.managedserviceproviders.biz/2010/03/call-center-benefits-of-outbound-ivr-by-industry/comment-page-1/#comment-133 CALL CENTER: OUTBOUND IVR FOR SERVICE COMPANIES AND UTILITY PROVIDERS « Call Center Solutions Blog Fri, 12 Mar 2010 17:19:08 +0000 http://www.managedserviceproviders.biz/?p=4230#comment-133 [...] CALL CENTER: OUTBOUND IVR FOR SERVICE COMPANIES AND UTILITY PROVIDERS CALL CENTER: OUTBOUND IVR FOR SERVICE COMPANIES AND UTILITY PROVIDERS [...] [...] CALL CENTER: OUTBOUND IVR FOR SERVICE COMPANIES AND UTILITY PROVIDERS CALL CENTER: OUTBOUND IVR FOR SERVICE COMPANIES AND UTILITY PROVIDERS [...]

]]> MANAGED SERVICE PROVIDERS | CALL CENTER | BENEFITS OF OUTBOUND IVR BY INDUSTRY | http://www.managedserviceproviders.biz/2010/03/call-center-benefits-of-outbound-ivr-by-industry/comment-page-1/#comment-134 dprine Fri, 12 Mar 2010 17:16:30 +0000 http://www.managedserviceproviders.biz/?p=4230#comment-134 Thanks for the terrific feedback! Thanks for the terrific feedback!

]]> MANAGED SERVICE PROVIDERS | CALL CENTER | BENEFITS OF OUTBOUND IVR BY INDUSTRY | http://www.managedserviceproviders.biz/2010/03/call-center-benefits-of-outbound-ivr-by-industry/comment-page-1/#comment-132 Kevin Wallquist Fri, 12 Mar 2010 12:55:34 +0000 http://www.managedserviceproviders.biz/?p=4230#comment-132 Good article Darren! Not only is customer loyalty the most important part of our business today, but having the ability through Outbound IVR to better develop employees builds a stronger foundation for employee retention. It's a win / win for the end user, employee, and employer. Good article Darren! Not only is customer loyalty the most important part of our business today, but having the ability through Outbound IVR to better develop employees builds a stronger foundation for employee retention. It's a win / win for the end user, employee, and employer.

]]> MANAGED SERVICE PROVIDERS | CALL CENTER | BENEFITS OF OUTBOUND IVR BY INDUSTRY | http://www.managedserviceproviders.biz/2010/03/call-center-benefits-of-outbound-ivr-by-industry/comment-page-1/#comment-131 michaelreplogle Thu, 11 Mar 2010 22:54:27 +0000 http://www.managedserviceproviders.biz/?p=4230#comment-131 I believe the cost savings for leveraging an outbound IVR for automated appointment reminders isn't even close to being fully realized. The cost of rolling a truck for a technician or the cost of lost revenue for a service provider adds up quickly and can more then justify the cost of incorporating this technology.<br><br>Good article ! Look for more to come in terms of how different verticals are leveraging this technology. I believe the cost savings for leveraging an outbound IVR for automated appointment reminders isn't even close to being fully realized. The cost of rolling a truck for a technician or the cost of lost revenue for a service provider adds up quickly and can more then justify the cost of incorporating this technology.

Good article ! Look for more to come in terms of how different verticals are leveraging this technology.

]]> MANAGED SERVICE PROVIDERS | CALL CENTER | BENEFITS OF OUTBOUND IVR BY INDUSTRY | http://www.managedserviceproviders.biz/2010/03/call-center-benefits-of-outbound-ivr-by-industry/comment-page-1/#comment-130 Courtney Cavanaugh Thu, 11 Mar 2010 20:41:52 +0000 http://www.managedserviceproviders.biz/?p=4230#comment-130 This sounds truly like a great business solution on the market today. Outbound IVR is an interesting concept. This sounds truly like a great business solution on the market today. Outbound IVR is an interesting concept.

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