“I am a call center consultant and am passionate about managed services and how this exciting industry and applications are helping companies to reduce their costs, increase their efficiency and focus on their core competencies. Managed Services are radically changing the way companies do business for the better.”
Steven has applied his award winning expertise (JD Powers and National Quality Review) to the achievement of revenue objectives. These skills reflect his leadership and comprehensive understanding of Accounts Receivable Management, Customer Service, Billing, Sales, and Operations. His leadership in domestic and international (Verizon International) operations increased productivity through streamlined process and procedures.
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