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DARREN PRINE – CALL CENTER

Darren bandwDarren Prine
“I am a call center consultant and am passionate about managed services and how this exciting industry and applications are helping companies to reduce their costs, increase their efficiency and focus on their core competencies. Managed Services are radically changing the way companies do business for the better.”

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  • jakepetersen

    My daughter's school and soccer club are both interested in using a telephone notification system. Basically, they want to quickly call all of the parents if there is a snow day or cancelled practice, or emergency situation. Currently, the receptionist just starts calling through the list, but with 700+ numbers to call, they can't get it done on the same day. Is there a service that we could use that would let us blast out the pre-recorded messages like they do during political campaigns? Budget is always tight so do you have any estimates on cost for something like this or any recommendations? Thanks,

    • http://twitter.com/CallCenterHero Darren Prine

      Outbound IVR is the perfect solution for organizations seeking an affordable, effective means of sharing customized messages with large groups of people.

      Let's say your organization needed to get an important message out to 2,500 individuals, the cost for Outbound IVR may range between 12 – 20 cents per message (provider costs vary) and the message would be delivered in just a few hours. Compare that the cost of postage. Not only that but the reporting functionality available would allow you to know how many people listened to the message so you can measure the success of your campaign.

      You can read more data and case studies at http://www.northwindscontactsolutions.com/ivr.html

  • http://twitter.com/CallCenterHero Darren Prine

    Outbound IVR is the perfect solution for organizations seeking an affordable, effective means of sharing customized messages with large groups of people.

    Let's say your organization needed to get an important message out to 2,500 individuals, the cost for Outbound IVR may range between 12 – 20 cents per message (provider costs vary) and the message would be delivered in just a few hours. Compare that the cost of postage. Not only that but the reporting functionality available would allow you to know how many people listened to the message so you can measure the success of your campaign.

    You can read more data and case studies at http://www.northwindscontactsolutions.com/ivr.html