A little professional background on you: 
Started in Telecommunications as an Account Executive with Access Long Distance in Arizona in 1998 selling long distance services to businesses.  The company was then acquired by McLeodUSA where I was involved in rolling out their local products throughout Arizona and building the sales staff.  In 2001 I branched out to start City Communications Integrated with two other partners and since that time we have built up a sizeable customer base including roughly two thousand customers across the United States and a network of about …

Q.) WHAT DO I DO IF I AM HAVING A VOICE OR DATA SERVICE ISSUE?
If you are experiencing a service affecting issue, immediately contact your telecom or data provider directly.  Usually you can find the carrier’s toll free number on a monthly bill or their website.  Some carriers also offer online reporting of service issues so check out your carriers website to findout if this option is available to you.  When you contact your telecom or data provider they will open up a “trouble ticket.”  You should make certain to …