At one point in every business owner’s day, they come to the realization that their communications needs have changed. Maybe the company has grown so fast that their IT services were not able to keep up. Maybe the company that started with two guys, two desks and one phone line has grown to encompass an entire floor of a big building, but you are still working with limited communication power. If anyone at your company has ever had to wait for someone else to get off the line to complete …

Companies no longer are able to afford hundreds of people hunched over their phones with dog eared pages of cold calling scripts or coffee stained lists of potential customer’s names. The days of battalions of onsite phone answering personnel are long gone. Virtual call centers are more cost effective in the long run, and they free up time spent on mundane tasks for other, more seriously required aspects of customer care. Cold calling by a real person is only done by those companies that are bound to stay locked in …

The business that you have worked so hard to build up deserves only the best solutions for its every need. Those needs will continue to change as the business grows and must be as unique and self realized as the business itself. What your business needs to be at its optimum operations is different from what the business next door needs. What your business needs this month or this year is different from what it might need next year.
To address all of these needs, the business must find the right …

Virtual Call Centers: A Way of the Future
Way back in the past, there were huge brick and glass buildings, looming up in the sky and mastering the city streets. Those buildings were filled with employees, all doing basically the same thing and the costs grew out of control. Soon, the buildings grew outdated and were torn down for even bigger and grander designs, until one day they grew so big that they collapsed the companies that built them.
The sheer cost of keeping a building of any size up and running …

With all of the publicity surrounding outbreaks of the H1N1 virus around the country, it is a good time to evaluate your company’s plan should H1N1 (or any other infectious disease) infect your business.  According to the Mayo Clinic (www.mayoclinic.com), here are some of the measures that help prevent flu and limit its spread:
Things to Consider if You Begin Feeling Ill
Stay home if you’re sick. If you do have swine flu, you can give it to others starting about 24 hours before you develop symptoms and ending about seven days later. …

SYNERGY VISION PARTNERS
Steve Earle
(909) 241-8660
Steven.Earle@synergyVisionPartners.com
www.synergyvisionpartners.com
Synergy Vision Partners is a technology focused company dedicated to providing leading edge solutions to worldwide businesses in strategic management, collaboration, call and data center deployments and virtual infrastructure implementations.
Combining focused expertise, customer-driven innovation, and platform independence, SVP provides a comprehensive portfolio of software and hardware solutions including consulting, call center management, sales and support.www.SynergyVisionPartners.com
Over many years I have worked with a broad range of telephone systems from all of the major providers with a wide variety of technologies. Lately most of the technology advances have …

“I have a question about the virtual platform as my company is currently considering switching from our current in house to a work from home solution. What are the benefits of going virtual besides some of the more obvious ones, and can you tell me of any other companies that have made the switch successfully?
I look forward to your response.
JR
Response:  Hi JR-
Great question. There are multiple benefits to moving to a hosted/managed (virtual) platform including:
1. No equipment to purchase, repair or replace.
2. With a virtual platform, it does not matter …

There are many advantages to working with a managed service provider to optimize your telecommunications capabilities.  Managed service providers are more efficient than ever at using proven strategies for improving telecommunications for businesses of every size and genre.
Cost is one of the first things every smart business owner or manager considers when deciding what kind of services will be most advantageous for a company to use.   Those who have never looked into the possibility of utilizing a managed service provider may feel some skepticism regarding the value of the services …

When it comes to marketing your business effectively on the web it is crucial to remember the importance of all published content related to your business. Whether you are a new business starting out or a veteran in your field, when you deploy on a marketing campaign to generate brand awareness and/or sales, the rules are the same in regards to content.  Arguably one of the most important aspects of your web presence, this is one area you should not take lightly or give the least attention too. It is …

Making decisions about the technology that makes business work can be tricky; using a managed service provider to meet those needs takes the guesswork out of the process.
By utilizing managed services your company can make the most of its IT consulting budget.  Teams of specialists provide the expertise necessary to help make determinations such as whether ASP.Net is adequate or if it is time to move up to MOSS (Microsoft Office Sharepoint Server).  They can take network and infrastructure issues out of your hands so that you can focus on …