http://www.managedserviceproviders.biz A MAGAZINE FOR MANAGED SERVICES Wed, 20 Oct 2010 00:32:46 +0000 en-US hourly 1 http://wordpress.org/?v=3.5.1 http://www.managedserviceproviders.biz/2010/10/managed-service-providerscall-center-benefits-of-cloud-routing/ http://www.managedserviceproviders.biz/2010/10/managed-service-providerscall-center-benefits-of-cloud-routing/#comments Tue, 12 Oct 2010 10:32:56 +0000 MSP http://www.managedserviceproviders.biz/?p=4702 http://www.managedserviceproviders.biz/2010/10/managed-service-providerscall-center-benefits-of-cloud-routing/feed/ 3 http://www.managedserviceproviders.biz/2010/08/managed-services-call-center-part-2-death-of-the-predictive-dialer/ http://www.managedserviceproviders.biz/2010/08/managed-services-call-center-part-2-death-of-the-predictive-dialer/#comments Wed, 04 Aug 2010 16:59:58 +0000 Steven Cramer http://www.managedserviceproviders.biz/?p=4674 http://www.managedserviceproviders.biz/2010/08/managed-services-call-center-part-2-death-of-the-predictive-dialer/feed/ 10 http://www.managedserviceproviders.biz/2010/06/managed-service-providers-call-center-death-of-the-predictive-dialer/ http://www.managedserviceproviders.biz/2010/06/managed-service-providers-call-center-death-of-the-predictive-dialer/#comments Tue, 15 Jun 2010 22:49:10 +0000 Steven Cramer http://www.managedserviceproviders.biz/?p=4660 http://www.managedserviceproviders.biz/2010/06/managed-service-providers-call-center-death-of-the-predictive-dialer/feed/ 13 http://www.managedserviceproviders.biz/2010/05/managed-service-providers-dont-miss-the-latest-technology-test-drive/ http://www.managedserviceproviders.biz/2010/05/managed-service-providers-dont-miss-the-latest-technology-test-drive/#comments Wed, 05 May 2010 01:31:07 +0000 MSP http://www.managedserviceproviders.biz/?p=4577 http://www.managedserviceproviders.biz/2010/05/managed-service-providers-dont-miss-the-latest-technology-test-drive/feed/ 1 http://www.managedserviceproviders.biz/2010/04/managed-service-providers-outbound-ivr-for-service-companies-and-utility-providers/ http://www.managedserviceproviders.biz/2010/04/managed-service-providers-outbound-ivr-for-service-companies-and-utility-providers/#comments Mon, 12 Apr 2010 17:27:41 +0000 Darren Prine http://www.managedserviceproviders.biz/?p=4520 http://www.managedserviceproviders.biz/2010/04/managed-service-providers-outbound-ivr-for-service-companies-and-utility-providers/feed/ 2 http://www.managedserviceproviders.biz/2010/03/managed-service-providersa-public-perspective-of-in-house-management-vs-outsourced-solutions/ http://www.managedserviceproviders.biz/2010/03/managed-service-providersa-public-perspective-of-in-house-management-vs-outsourced-solutions/#comments Fri, 19 Mar 2010 20:00:08 +0000 Darren Prine http://www.managedserviceproviders.biz/?p=4239 http://www.managedserviceproviders.biz/2010/03/managed-service-providersa-public-perspective-of-in-house-management-vs-outsourced-solutions/feed/ 1 http://www.managedserviceproviders.biz/2010/03/call-center-benefits-of-outbound-ivr-by-industry/ http://www.managedserviceproviders.biz/2010/03/call-center-benefits-of-outbound-ivr-by-industry/#comments Wed, 10 Mar 2010 08:45:49 +0000 Darren Prine http://www.managedserviceproviders.biz/?p=4230 http://www.managedserviceproviders.biz/2010/03/call-center-benefits-of-outbound-ivr-by-industry/feed/ 10 http://www.managedserviceproviders.biz/2010/02/call-center-unlocking-the-door-to-virtualization/ http://www.managedserviceproviders.biz/2010/02/call-center-unlocking-the-door-to-virtualization/#comments Thu, 04 Feb 2010 03:38:19 +0000 Darren Prine http://www.managedserviceproviders.biz/?p=3971 http://www.managedserviceproviders.biz/2010/02/call-center-unlocking-the-door-to-virtualization/feed/ 11 http://www.managedserviceproviders.biz/2010/02/call-center-benefits-of-auto-call-return-for-the-medical-industry/ http://www.managedserviceproviders.biz/2010/02/call-center-benefits-of-auto-call-return-for-the-medical-industry/#comments Thu, 04 Feb 2010 00:43:43 +0000 Steven Cramer http://www.managedserviceproviders.biz/?p=3968 http://www.managedserviceproviders.biz/2010/02/call-center-benefits-of-auto-call-return-for-the-medical-industry/feed/ 3 http://www.managedserviceproviders.biz/2010/01/call-center-virtualize-and-go-green/ http://www.managedserviceproviders.biz/2010/01/call-center-virtualize-and-go-green/#comments Mon, 25 Jan 2010 23:11:43 +0000 Darren Prine http://www.managedserviceproviders.biz/?p=3872 http://www.managedserviceproviders.biz/2010/01/call-center-virtualize-and-go-green/feed/ 13