Every day in business you are faced with countless decisions. Do you say no to the latest merger offer? Should you offer your latest product in flaming red or stick to basic black? Everything that you decide may expand your business or damage it in some way. Every aspect of your business is influenced and impacted by the decisions that you make every day. One of the biggest areas that you will be dealing with is in the realm of telecommunications. If you have never dealt with new telecom contracts …

When discussing SIP, you have to consider whether or not it is the right service for you and whether it is an option that is made available by your current telecommunications provider.  If you are interested in switching, there are several other considerations that you should keep in mind as well.  You should ask yourself and your managed service provider whether or not your company is technology and telecommunications ready, whether it will be beneficial to change or not and whether the cost is absorbable.
SIP, or signaling protocol, has the …

Everyone at some time in their lives has dialed a toll free number. You do it to complain or to compliment. You do it to order a product or service, ask for a refund, ask a question or make a statement. You may even do so simply as part of a promotional gimmick, hoping to win a prize. You rarely think of where you are actually calling. You rarely think of who might be answering the phone. And, unless you are a business person, you rarely think of what the …

When you are looking at the difference between cable internet and DSL for your business telecommunication needs, there are several pros and cons that you should consider.  In the world of business, there are options available such as using a business-class dedicated bandwidth as opposed to using cable or DSL; however the cost will be much greater.
Cable internet service is typically delivered through the same lines that are used to provide cable television.  The service will be cheaper when it is bundled with other types of services as well.  The …

TELECOM MSP
ERIC BROOKER
Most companies, whether they are big or small, tend to go with the telecommunications carriers that are better known. They do not want to risk their company’s important telecommunications budget on a company that may not be able to give them adequate service or worse, may fold before the end of the contract period. It is important when considering carriers to explore all angles including the ability to consistently provide service in a timely and efficient manner. The smaller or lesser known companies should not be discounted however.
When …

Conference call capabilities are typically set up and then not always revisited every year like other services, which means that your company could possibly be paying continually rising prices for a service that you do not use very often or even one that you no longer really need. There are other options that can replace conference calls at much lower costs, including VOIP and SIP.
As a business owner, it is important that you continually keep a watch for fluctuations in prices and in the various options available to you. However, …

No matter what type of company that you have, the need to reduce your global impact is a very important one. While most companies do their part with environmental concerns by reducing their need for resources, recycling what they can and reusing other items, there is still a lot that can be done. One of the biggest impacts that any company, regardless of size, makes on the planet is with the carbon emissions created simply by its existence. Cars driving in and out of the parking lot cause emissions. People …

The answer to when you should monitor your telecom expenses is always. The answer to the second part of the question, when should you change services, could depend on a number of factors. You should start investigating the possibility of a change before the end of your contract period. Consider how important that telecom expense management is to your company, the more that you rely on technology, the more important and the more expensive that it becomes. For some companies, the telecom costs can be more than a quarter of …

  
In the old days, a contract was mailed to a customer, signed and then mailed back. It could take weeks to get started on something depending on the distance between Point A and Point B.  With the invention of the fax machine, the time was cut down to mere minutes. You could fax over a contract, wait for it to be signed and faxed back and be off and running immediately. The fax machine revolutionized the way that business was done for a lot of people; however it may …

When you click on your computer and access the internet, it is often done without thinking about the connection or the connection speed. Most business owners look to their managed service providers to help make these decisions, however it is still important that you know the different types of connections and what makes them better than other choices.
 Dial Up Service
Dial up uses standard telephone lines and conventional modems. In a residential setting, dial up is one of the most common types of service; however it is very slow and …