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Articles in the Telecommunications Category

John Casas, Telecommunications »

[12 Oct 2010 | No Comment | 4,080 views]

For many people, Telecom Billing OSS has always been a difficult topic to deal with. This has happened largely because people have a very ambiguous perception about the whole thing. In reality, however, telecom billing OSS is not only a simple topic to discuss but also an extremely effective means by which telecom companies can manage their operations in an effective manner. To begin with, OSS stands for operational support system. Notably, this system is used exclusively by the telecommunication service providers and their businesses. OSS and BSS are often …

Featured, John Casas, Telecommunications »

[12 Oct 2010 | One Comment | 5,332 views]
MANAGED SERVICE PROVIDERS: TELECOM – HOSTED PBX VOIP IMPROVES COMMUNICATION

Efficient telecommunication tools have made life simpler for us. For business owners, in particular it has become extremely important to adopt effective communication tools that can streamline operations. In the recent times, small and mid sized organizations have become dependent on hosted PBX VoIP systems to improve their communication systems.
There are a number of factors responsible for the increasing popularity of hosted PBX VoIP systems. Some of the factors that deserve a special mention include the following:

Advanced call management facilities

The auto attendant feature for example, handles all the incoming calls. …

Featured, Issues, Jennifer Springston, Telecommunications, Volume 5 »

[4 Jun 2010 | 2 Comments | 6,011 views]
MANAGED SERVICE PROVIDERS: TELECOM – TRADITIONAL FAX VS EFAX

In the old days of business communication, people sent information via telegrams. Then it became the norm to use the telephone for information and to ship documents back and forth through the U.S. mail and through mail courier services. And then came the fax machine. Suddenly, documents including contracts and others could be sent back and forth from one location to another. The needs were simple: Both parties had to have an onsite fax machine or easy access to one. As more and more companies started using the computer for …

Featured, Issues, Jennifer Springston, Telecommunications, Volume 4 Issue 2 »

[4 May 2010 | 2 Comments | 5,367 views]
MANAGED SERVICE PROVIDERS: TELECOM: BENEFITS OF VIDEOCONFERENCING

Travel can be a major problem for a company, regardless of the industry.  There are many reasons that a company may seek to avoid travel as much as possible, including the cost, the loss of productivity in the office because of the travel and the desire to reduce carbon emissions in these days of eco-consciousness.  Using videoconferencing can not only eliminate the cost of travel but can increase productivity for the company as well.  For instance, a company can schedule a videoconference for both the morning and evening with representatives …

Featured, Issues, Jennifer Springston, Telecommunications, Volume 4 Issue 2 »

[4 May 2010 | No Comment | 4,462 views]
MANAGED SERVICE PROVIDERS: TELECOM: WHAT IS MPLS?

MPLS stands for “multiprotocol label switching” and is a mechanism used in high-performance telecommunications networks which direct and carry data from one network node to another.  By using MPLS, virtual links are created between distant nodes.  The biggest benefit of using MPLS is simple: there is no need to be dependent on any one particular type of technology to achieve your telecommunication needs.
MPLS can replace or enhance many different types of service for voice or data and can save money for the company over the long run.  Calls or other …

John McEarney, Telecommunications, Volume 3 Issue 2 »

[26 Mar 2010 | No Comment | 1,937 views]

 SIP stands for System Initiation Protocol  and can allow data and voice connections to be installed and connected using a single line instead of each being run with individual lines and connections.  There are several companies that can install, maintain and service SIP trunking connections, and which is best for you will depend on your individual company needs.
There are several benefits to using SIP trunking for your business, which includes the end of costly equipment that can be less reliable or capable and takes up more space and capital to …

Featured, Jennifer Springston, Telecommunications, Volume 3 Issue 1 »

[25 Mar 2010 | One Comment | 2,163 views]
MANAGED SERVICE PROVIDERS: WHAT IS VOIP?

Simply put, VoIP is “voice over internet protocol”, a type of internet telephone that can have some major advantages over traditional, land-based phones in terms of use and price.  There are some requirements to using VoIP and some equipment considerations to make, however, it can equal huge cost savings in the long run and is at least worth a strong look.  Your managed services provider can give you the basic rundown of what it is, how it works and how much it costs in terms of the initial investment and …

Featured, Jennifer Springston, Telecommunications, Volume 3 Issue 1 »

[25 Mar 2010 | One Comment | 1,898 views]
MANAGED SERVICE PROVIDERS: WHAT IS ETHERNET?

Ethernet is a branded, computer networking standard that uses different types of wiring schemes to connect a local area network (LAN).  The most common standard connection is the use of twisted pair wiring coupled with fiber optics as the backbone.  Since its introduction in the 1980’s, Ethernet has largely replaced other local area network standards in most applications. 
Twisted pair Ethernet is also referred to as twisted copper and makes use of the existing telephone lines in many commercial buildings.  With Ethernet in place, a company can reduce the costs of …

Issues, John McEarney, Managed Service Providers, Telecommunications, Volume 3 Issue 1 »

[12 Feb 2010 | 2 Comments | 2,297 views]
MANAGED SERVICE PROVIDERS: WHY YOU SHOULD HIRE ONE FOR YOUR BUSINESS

Every day in business you are faced with countless decisions. Do you say no to the latest merger offer? Should you offer your latest product in flaming red or stick to basic black? Everything that you decide may expand your business or damage it in some way. Every aspect of your business is influenced and impacted by the decisions that you make every day. One of the biggest areas that you will be dealing with is in the realm of telecommunications. If you have never dealt with new telecom contracts …

Eric Brooker, Issues, Telecommunications, Volume 3 Issue 1 »

[11 Feb 2010 | No Comment | 2,363 views]
MANAGED SERVICE PROVIDERS: TELECOM CARRIER CONSIDERATIONS

TELECOM MSP
ERIC BROOKER
Most companies, whether they are big or small, tend to go with the telecommunications carriers that are better known. They do not want to risk their company’s important telecommunications budget on a company that may not be able to give them adequate service or worse, may fold before the end of the contract period. It is important when considering carriers to explore all angles including the ability to consistently provide service in a timely and efficient manner. The smaller or lesser known companies should not be discounted however.
When …