Conference call capabilities are typically set up and then not always revisited every year like other services, which means that your company could possibly be paying continually rising prices for a service that you do not use very often or even one that you no longer really need. There are other options that can replace conference calls at much lower costs, including VOIP and SIP.
As a business owner, it is important that you continually keep a watch for fluctuations in prices and in the various options available to you. However, …

No matter what type of company that you have, the need to reduce your global impact is a very important one. While most companies do their part with environmental concerns by reducing their need for resources, recycling what they can and reusing other items, there is still a lot that can be done. One of the biggest impacts that any company, regardless of size, makes on the planet is with the carbon emissions created simply by its existence. Cars driving in and out of the parking lot cause emissions. People …

The answer to when you should monitor your telecom expenses is always. The answer to the second part of the question, when should you change services, could depend on a number of factors. You should start investigating the possibility of a change before the end of your contract period. Consider how important that telecom expense management is to your company, the more that you rely on technology, the more important and the more expensive that it becomes. For some companies, the telecom costs can be more than a quarter of …

When you click on your computer and access the internet, it is often done without thinking about the connection or the connection speed. Most business owners look to their managed service providers to help make these decisions, however it is still important that you know the different types of connections and what makes them better than other choices.
 Dial Up Service
Dial up uses standard telephone lines and conventional modems. In a residential setting, dial up is one of the most common types of service; however it is very slow and …

 
  Here are six telecom pitfalls that your business can avoid this year that will drop more money to your bottom line:
 
1.  30 DAY WRITTEN NOTICE:
If you are planning to change telecom carriers, you may think that you should wait to notify your current carrier until after the switch over.  However, many carriers have a clause in their contracts that require the customer to give them a 30 day written notice prior to the discontinuation of service (even if the contract is expiring).  This means that if you wait until after the …

Many companies hire an office manager to take care of the day to day details and tasks that need to be done.  In addition to taking care of some of these details, the office manager might be expected to handle the telecommunications details as well.  The more involved your company’s telecommunications needs are, the more responsibilities there will be and the more expensive these services will end up being.  For instance, the cost of the equipment that is needed and the staff that will also be needed to keep the …

When setting up to meet the telecommunications needs of your company, you may look at two different choices: the central office vs. data centers for all of your equipment. Whether or not you choose the right one will be based on a number of factors including the company budget and your actual telecommunication needs. The decision can be a very complicated one for many companies and should include input from your managed services provider, who can put everything into perspective and offer suggestions. In addition, the managed services provider can …

The telecommunications carriers know that companies are facing hard times. They themselves have probably had to tighten their belts and maybe even had to lay off a few employees until things pick up. While they will not give you your service for free, they are still a business after all; they will work with you to change your agreement so that you can continue to be a good customer.
 If you are facing difficulty paying your bills, it is best to start asking for rate reductions or changes in the terms …

While it might sound like something you would encounter in December in most parts of the world, it is an automatic renewal clause that some telecommunications carriers leave in their contracts to catch the unsuspecting and the careless company asleep at the switch. Good companies know that about three to six months before the end of a telecom contract, the rates and services should be shopped around- not only for the current provider but for several others. You should go to your current carrier’s rep and ask what they can …

I am doing my MBA in telecommunication from amity university. Being a telecom manager i want to know from you that “how the mangaed services can help telecom operator to provide the world class services to the customers”. These services are just helping the operators to reduce their capex and opex and reduce chaos. what are the additional points on managed services which can make me undersatnd on this topic.
Make me enlightend with your Experience in this industry.
Thank you very much.
Shiv:
Thank you very much for your email.  As you mentioned, …