ANNOUNCING
The Latest Technology Test Drive
Here’s what you get for being a test driver:

3 months Free use of the telecommunications dashboard/management tool
1 of only 5 entries into the random drawing for a brand new ipad
Posted review from your company on our site (includes company name, location and link)

  One of the 5 participants will also win:
 A BRAND NEW IPAD!
(winners are randomly picked)
 
Try out a new telecom expense and asset management tool, designed to take telecom hassles out of your hands and  into the hands of able service providers with unbelievable ease! Control your locational spending, enter …

Mark J. Michelson Sr.
President
JEMMM Connections, LLC
mark.michelson@jemmm.com
office: 630-219-1220
mobile:630-688-2108
In a never ending quest to find ways to simplify contact center solutions, I have begun to delve down into the world of hosted and managed contact centers to uncover the simplification that these offerings provide when starting up as well as running a contact center.   I come from a contact center application provider background where we provided some fairly robust and complex on-premise solutions.  Over the past week I had the opportunity to test drive the Northwinds Contact Solutions Virtual Call Center platform. 
In …

Dean LaGrow
414.489.1056
dean.lagrow@gmail.com
Dean with over 17 years experience as a leader in customer care, inside sales and telephony as a Director, and Vice President most recently with a Fortune 500 technology company is currently available for contact center consulting opportunities.
Hosted Contact Center Solutions: Northwinds
 In their server based telephony environment, Northwinds has created a wonderful managed telephony tool I recently spent some time analyzing Northwinds offer and I was impressed with the ease of use and vast functionality.
 The current tool works with PC-based softphones and has the ability to connect calls …

BRAD TOTTEN
Brad Totten, PMP
 
Customer Experience Advocate
Brad Totten – Consulting
(805) 405-5159 cell
 is a 20-year veteran of the Contact Center space.  He is a certified Project Management Professional and currently offers consulting services in contact center infrastructure design and implementation.
I have always managed to be ahead of the curve when it comes to contact center technology, sometimes a little too far ahead for my own good.  Lately old age and wisdom have settled in and I am not so quick to jump on the latest trend.  I have learned the important lesson …

SYNERGY VISION PARTNERS
Steve Earle
(909) 241-8660
Steven.Earle@synergyVisionPartners.com
www.synergyvisionpartners.com
Synergy Vision Partners is a technology focused company dedicated to providing leading edge solutions to worldwide businesses in strategic management, collaboration, call and data center deployments and virtual infrastructure implementations.
Combining focused expertise, customer-driven innovation, and platform independence, SVP provides a comprehensive portfolio of software and hardware solutions including consulting, call center management, sales and support.www.SynergyVisionPartners.com
Over many years I have worked with a broad range of telephone systems from all of the major providers with a wide variety of technologies. Lately most of the technology advances have …